Park Lane Rewards - FAQs
What is Park Lane Rewards?
Park Lane Rewards is for new and existing customers who have purchased a vehicle from Park Lane.
It’s an exciting rewards scheme that provides offers for our customers.
The programme provides access to exclusive offers and events, hand-picked to enhance the experience of your Park Lane journey.
How do I join?
You can sign up here
Our team will contact you directly and guide you through the offers we have available.
What offers are available to the members?
The offers available vary, we offer experience days at events such as tickets to
the London Symphony Orchestra or 15% off the total bill at Galvin at Windows.
Explore the Affinity and Experiential section of our website.
How do I get my Park Lane Rewards discount?
Step 1 – Visit www.mbmwparklane.co.uk/rewards
Step 2 – Enquire on which offer you’d like to find more information about.
Step 3 – Our team will contact you within 48 hours providing you with redemption details.
Step 4 – During your visit with our participating partners, present the Park Lane Rewards voucher emailed to you.
Can I use Park Lane Rewards offer more than once?
You can use the offers available more than once. However please ensure that you have booked the offer in advance to avoid delays or disappointment.
Why do some of the partners on the website ask for members to book in advance?
In regards to our restaurant partners, advance bookings are required as this helps our partners provide the best possible customer service.
This is because if the if the offer has not been mentioned and the bill is produced, the restaurant would then have to recalculate the bill.
If the restaurant is already aware that you are a Park Lane Rewards member, they can calculate the bill including the discount from the outset.
Do you have a smartphone app?
We don’t have a smartphone app available however our website is suitable for mobile devices.
How can I update my contact details?
Park Lane Rewards members can update their details by contacting us on:
Telephone: 020 7514 3559 (Mon – Fri 9am – 5:30pm)